:root {
  --bg: #f5f6f8;
  --surface: #ffffff;
  --border: #e4e7ec;
  --text: #1f2430;
  --muted: #6b7280;
  --accent: #4f46e5;
  --accent-weak: #eef2ff;
  --ok: #16a34a;
  --warn: #d97706;
  --danger: #dc2626;
  --radius: 12px;
  --shadow: 0 1px 2px rgba(16, 24, 40, 0.06), 0 4px 12px rgba(16, 24, 40, 0.06);
  color-scheme: light;
}

* { box-sizing: border-box; }

/* The hidden attribute must win over class display rules (.signin/.focus use
   display:flex, which would otherwise keep "hidden" sections visible). */
[hidden] { display: none !important; }

body {
  margin: 0;
  font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
  background: var(--bg);
  color: var(--text);
  -webkit-font-smoothing: antialiased;
}

.mono, .code, .focus-email, .role-email, .log-mono {
  font-family: ui-monospace, SFMono-Regular, "JetBrains Mono", Menlo, monospace;
}

/* Buttons */
.btn {
  appearance: none;
  border: 1px solid var(--border);
  background: var(--surface);
  color: var(--text);
  padding: 9px 16px;
  border-radius: 10px;
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: background 0.15s, border-color 0.15s, opacity 0.15s;
}
.btn:hover { border-color: #cdd2da; }
.btn:disabled { opacity: 0.5; cursor: not-allowed; }
.btn-primary { background: var(--accent); border-color: var(--accent); color: #fff; }
.btn-primary:hover { background: #4338ca; border-color: #4338ca; }
.btn-accent { background: #0d9488; border-color: #0d9488; color: #fff; }
.btn-accent:hover { background: #0f766e; border-color: #0f766e; }
.btn-ghost { background: transparent; }
.row-button {
  border: 1px solid var(--border); background: var(--surface); color: var(--accent);
  padding: 6px 12px; border-radius: 8px; font-size: 0.82rem; font-weight: 600; cursor: pointer;
}
.row-button:hover { background: var(--accent-weak); }
.file-button { display: inline-flex; align-items: center; gap: 6px; }

.pill {
  font-size: 0.78rem; font-weight: 600; color: var(--muted);
  background: #f0f1f4; border: 1px solid var(--border);
  padding: 5px 11px; border-radius: 999px; white-space: nowrap;
}
.pill-ok { color: var(--ok); background: #ecfdf3; border-color: #abefc6; }
.pill-warn { color: var(--warn); background: #fffaeb; border-color: #fedf89; }

/* Sign-in landing */
.signin {
  min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 20px;
}
.signin-card {
  background: var(--surface); border: 1px solid var(--border); border-radius: 16px;
  box-shadow: var(--shadow); padding: 40px; width: min(100%, 400px); text-align: center;
}
.signin-title { margin: 0 0 6px; font-size: 1.5rem; }
.signin-sub { margin: 0 0 26px; color: var(--muted); }
.signin-form { display: flex; flex-direction: column; gap: 12px; }
.signin-form input, .google-btn { width: 100%; }
.signin-form input {
  padding: 11px 14px; border-radius: 10px; border: 1px solid var(--border);
  font-size: 1rem; background: #fff; color: var(--text);
}
.google-btn { display: inline-block; text-align: center; text-decoration: none; }
.signin-note { margin: 18px 0 0; font-size: 0.8rem; color: var(--muted); }

/* Top bar */
.topbar {
  display: flex; align-items: center; justify-content: space-between; gap: 16px;
  padding: 14px 28px; background: var(--surface); border-bottom: 1px solid var(--border);
  position: sticky; top: 0; z-index: 10; flex-wrap: wrap;
}
.brand { font-weight: 700; font-size: 1.05rem; background: none; border: none; color: var(--text); cursor: pointer; padding: 0; font-family: inherit; }
.brand:hover { color: var(--accent); }
.ghost-wrap { display: inline-flex; align-items: center; gap: 6px; }
.ghost-search { padding: 7px 10px; border-radius: 9px; border: 1px solid var(--border); font-size: 0.85rem; width: 180px; }
.buckets { width: 100%; display: flex; gap: 10px; margin-bottom: 4px; }
.bucket { font-size: 0.82rem; font-weight: 600; padding: 6px 12px; border-radius: 999px; border: 1px solid var(--border); }
.bucket.on { background: var(--accent-weak); color: var(--accent); border-color: var(--accent); }
.bucket.link { background: var(--surface); color: var(--text); cursor: pointer; }
.bucket.link:hover { border-color: var(--accent); color: var(--accent); }
.report-placement { width: 100%; padding: 9px 12px; border-radius: 9px; border: 1px solid var(--border); font: inherit; font-size: 0.92rem; }
.prog-card { display: flex; align-items: center; gap: 14px; padding: 12px 14px; border: 1px solid var(--border); border-radius: 10px; margin-bottom: 10px; }
.prog-main { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 4px; }
.prog-issue { color: var(--warn); font-size: 0.85rem; }
.prog-card button { white-space: nowrap; }
.prog-actions { display: flex; gap: 8px; flex-wrap: wrap; }
.focus-actions { margin-top: -6px; display: flex; gap: 8px; }
.st { font-size: 0.72rem; font-weight: 700; padding: 3px 9px; border-radius: 999px; text-transform: uppercase; letter-spacing: 0.04em; }
.st-done { background: #ecfdf3; color: var(--ok); }
.st-issue { background: #fef3f2; color: var(--danger); }
.st-resolved { background: #eff6ff; color: #2563eb; }
.st-pending { background: #f0f1f4; color: var(--muted); }
.actions { display: flex; align-items: center; gap: 10px; flex-wrap: wrap; }

.shell { width: min(100% - 40px, 760px); margin: 28px auto; }

/* Panels (provisioning + logs) */
.panel {
  background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius);
  box-shadow: var(--shadow); padding: 22px 24px; margin-bottom: 22px;
}
.panel-title { margin: 0 0 16px; font-size: 1.1rem; }
.prov-row { display: flex; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 0; }
.prov-card { border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; margin-bottom: 12px; }
.prov-card .prov-sub { margin-top: 0; }
.panel-title .prov-pool { margin-left: 10px; font-weight: 400; }
.prov-pool { color: var(--muted); font-size: 0.88rem; margin-left: auto; }
.prov-pool strong { color: var(--text); }
.prov-sub { margin: 18px 0 10px; font-size: 0.75rem; text-transform: uppercase; letter-spacing: 0.06em; color: var(--muted); }
.assign-grid { display: flex; flex-direction: column; gap: 6px; }
.assign-head, .assign-row { display: grid; grid-template-columns: 1fr 90px 110px; align-items: center; gap: 12px; }
.assign-head { font-size: 0.7rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); padding: 0 4px 4px; }
.assign-row { font-size: 0.88rem; color: var(--text); padding: 6px 4px; border-bottom: 1px solid #f0f1f4; }
.assign-name em { font-style: normal; color: #9aa1ad; }
.assign-fifty { display: inline-flex; align-items: center; gap: 7px; color: var(--muted); cursor: pointer; }
.assign-fifty input { width: 17px; height: 17px; accent-color: var(--accent); cursor: pointer; }
.assign-num, .email-jump, .new-email input {
  padding: 9px 11px; border-radius: 9px; border: 1px solid var(--border); font-size: 0.95rem; background: #fff; color: var(--text);
}
.assign-num { width: 100%; }
.prov-actions { display: flex; align-items: center; gap: 14px; margin-top: 14px; flex-wrap: wrap; }
.assign-hint { color: var(--muted); font-size: 0.8rem; }
.add-person { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.add-person input, .add-person select { padding: 9px 11px; border-radius: 9px; border: 1px solid var(--border); font-size: 0.9rem; background: #fff; color: var(--text); }
.add-person input { flex: 1; min-width: 120px; }
.roles-grid { display: flex; flex-direction: column; gap: 8px; }
.role-row {
  display: grid; grid-template-columns: 1fr auto auto; align-items: center; gap: 12px;
  padding: 9px 12px; border: 1px solid var(--border); border-radius: 9px;
}
.role-email { font-size: 0.85rem; color: var(--text); word-break: break-all; }
.role-badge { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); }
.role-perm { font-size: 0.72rem; color: #9aa1ad; }

/* Focus view (one ticket) */
.focus { display: flex; flex-direction: column; align-items: center; gap: 18px; }
.focus-top { width: 100%; display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.focus-top-controls { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.ghost-banner {
  width: 100%; display: flex; align-items: center; gap: 12px;
  background: #fff7ed; border: 1px solid #fed7aa; color: #9a3412;
  padding: 9px 14px; border-radius: 10px; font-size: 0.9rem;
}
.ghost-banner strong { font-family: ui-monospace, monospace; }
.ghost-banner button { margin-left: auto; }
.focus-progress { font-size: 0.8rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); }
.email-jump { max-width: 60%; }
.card {
  width: 100%; position: relative; display: grid; grid-template-columns: 180px 1fr; gap: 24px;
  background: var(--surface); border: 1px solid var(--border); border-radius: 16px;
  box-shadow: var(--shadow); padding: 26px;
}
.card.is-done { border-color: var(--ok); }
.qr { width: 180px; height: 180px; background: #fff; border: 1px solid var(--border); border-radius: 12px; padding: 8px; image-rendering: pixelated; }
.qr.placeholder { display: flex; align-items: center; justify-content: center; color: var(--muted); }
.card-body { display: flex; flex-direction: column; gap: 10px; min-width: 0; }
.focus-name { font-size: 1.4rem; font-weight: 700; }
.focus-email { font-size: 0.9rem; color: var(--accent); word-break: break-all; }
.field { display: flex; gap: 10px; align-items: baseline; }
.field span { font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); }
.field strong { font-size: 1.05rem; }
.codewrap span { display: block; font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--muted); margin-top: 4px; }
.code { font-size: 2rem; font-weight: 800; letter-spacing: 0.18em; color: var(--accent); }
.code.pending { font-size: 0.95rem; letter-spacing: 0; color: var(--muted); font-weight: 600; }
.focus-meta { font-size: 0.72rem; color: var(--muted); word-break: break-all; }
.done-badge { position: absolute; top: 16px; right: 18px; padding: 5px 13px; border-radius: 999px; background: var(--ok); color: #fff; font-weight: 700; font-size: 0.78rem; letter-spacing: 0.05em; }
.hint { color: var(--muted); font-size: 0.92rem; }
.empty { text-align: center; color: var(--muted); padding: 70px 20px; }
.empty h2 { color: var(--text); margin-bottom: 8px; }

/* Report a problem */
.report { width: 100%; }
.report-toggle { display: inline-flex; align-items: center; gap: 8px; font-size: 0.9rem; color: var(--warn); cursor: pointer; }
.report-toggle input { width: 16px; height: 16px; accent-color: var(--warn); }
.report-box {
  margin-top: 12px; padding: 16px; border: 1px solid var(--border); border-radius: 12px; background: #fffdf7;
  display: flex; flex-direction: column; gap: 12px;
}
.chips { display: flex; flex-wrap: wrap; gap: 8px; }
.chip { border: 1px solid var(--border); background: #fff; border-radius: 999px; padding: 6px 12px; font-size: 0.82rem; cursor: pointer; }
.chip:hover { background: var(--accent-weak); border-color: var(--accent); }
.report-box textarea {
  width: 100%; min-height: 70px; resize: vertical; padding: 10px 12px; border-radius: 9px;
  border: 1px solid var(--border); font: inherit; font-size: 0.92rem; color: var(--text);
}
.report-actions { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; }
.report-save { display: inline-flex; align-items: center; gap: 7px; font-size: 0.85rem; color: var(--muted); }

/* New-email inline (admin tools, if shown) */
.new-email { display: inline-flex; gap: 8px; align-items: center; }

/* Issue log */
.logs { display: flex; flex-direction: column; gap: 10px; }
.log-row { display: flex; justify-content: space-between; gap: 14px; padding: 12px 14px; border: 1px solid var(--border); border-radius: 10px; flex-wrap: wrap; }
.log-main { display: flex; flex-direction: column; gap: 3px; min-width: 0; }
.log-main strong { font-size: 0.9rem; }
.log-main span { color: var(--muted); font-size: 0.88rem; }
.log-meta { font-size: 0.78rem; color: var(--muted); text-align: right; white-space: nowrap; }
.log-goto { align-self: flex-start; margin-top: 4px; }
.eod-batch { border: 1px solid var(--border); border-radius: 10px; padding: 12px 14px; margin-bottom: 12px; }
.eod-head { display: flex; align-items: center; gap: 12px; margin-bottom: 10px; }
.eod-head span { color: var(--muted); font-size: 0.85rem; }
.eod-head button { margin-left: auto; }
.eod-table { width: 100%; border-collapse: collapse; font-size: 0.85rem; }
.eod-table th { text-align: left; color: var(--muted); font-weight: 600; font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.05em; padding: 4px 8px; border-bottom: 1px solid var(--border); }
.eod-table td { padding: 5px 8px; border-bottom: 1px solid #f0f1f4; }

/* Toast */
.toast {
  position: fixed; left: 50%; bottom: 28px; transform: translateX(-50%) translateY(20px);
  background: #111827; color: #fff; padding: 11px 18px; border-radius: 10px; font-size: 0.9rem;
  opacity: 0; pointer-events: none; transition: opacity 0.2s, transform 0.2s; z-index: 50;
}
.toast.visible { opacity: 1; transform: translateX(-50%) translateY(0); }

@media (max-width: 600px) {
  .card { grid-template-columns: 1fr; justify-items: center; text-align: center; }
  .topbar { padding: 12px 16px; }
}